Shop Pink Sail

Return and Refund Policy

Refunds:

Customers may request a return within 7 days of receiving their product.
Items must be unworn, unwashed, and in original condition with tags attached.
Returns that show signs of wear, damage, or odors may be denied.

Exchanges:

Once the returned item is received and inspected, approved refunds will be issued to the original payment method within 5–7 business days.
Original shipping fees are non‑refundable.
If a customer receives a defective or incorrect sweatshirt, contact so we can fix it!
Customers must contact you within 7 days of delivery with photos of the issue.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

How to Start a Return

Customers should email Shop Pink Sail with:
- Order number
- Reason for return
- Photos (if applicable)
Email for any issues, questions or concerns: shoppinksail@gmail.com